REFUND POLICY

We offer a return on merchandise if you notify us by email at giftshop@rvh.on.ca or by telephone 705 728-9090 Ext. 42431 within 48 hours of receipt of the product.

When you notify us, we will give you a Return Authorization Number and this number must be included with the returned item, for the refund to be processed.

All return shipping charges and any other associated fees are the responsibility of the buyer.

Products must be in original condition, unwashed, with original tags attached and receipt. The original shipping charges paid by the customer are not refundable.

There is no refund or exchange on: Books, Flowers, Food Items, Pierced Earrings, Reading Glasses, Slippers off the card, PPE or Seasonal Merchandise.

Proceeds Support Patient Care @ RVH !